RETURNS AND EXCHANGES OF FOOD ITEMS
ARTICLES IN THIS CATEGORY
EXCEPTIONS /NON-EXCHANGEABLE ITEMS
Certain types of items cannot be exchanged, like custom products.
(such as special orders or personalized items), and personal care goods (such as gift boxes). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We have a 48 hours return policy, which means you have 2 days after
receiving your item to request a return.
To be eligible for a return, your item must be in the same conditionthat you received it, unconsumed or unopened, with tags, andinits
original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can Click on the Request a return. If your returnisaccepted, we’ll contact you with instructions on how and where tosend your package. Items sent back to us without first requestingareturn will not be accepted.
You can always contact us for any return question
at dips_lk@icloud.com
Please inspect your order upon reception and contact us immediatelyon +94 71 791 0832 if the item is defective, damaged or if you receivethe wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be exchanged, like customproducts
(such as special orders or personalized items), and personal caregoods(such as gift boxes). Please get in touch if you have questions or
concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
- Step 1. Contact us on +94717910832
- Step 2. Click on the Request a return form
- Step 3. Once we receive the information, we will get in touch withyouvia email item.
Unfortunately, we cannot accept returns on sale items or gift cards.