Privacy Policy
This Privacy Policy describes how reviveronline.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
- When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional
information if you contact us for customer support. In this Privacy Policy, we refer to any
information that can uniquely identify an individual (including the information below) as “Personal
Information”. See the list below for more information about what Personal Information we collect and why
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, logfiles, web beacons, tags, or pixels.
- Disclosure for a business purpose:shared with our processor Hostinger, Payhere, Kokopay and Mintpay.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number (credit card numbers are
connected to our payment gateway – Payhere) - Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or
fraud, and when in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services. - Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Hostinger, Payhere, Kokopay and Mintpay.
Customer support information
- Examples of Personal Information collected: name, billing address, shipping address, email address, and phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Hostinger, Payhere, Kokopay and Mintpay.
Minors
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Hostinger to power our online store. You can read more about how Hostinger uses your Personal Information here: https://www.hostinger.com/privacy-policy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You canread more about how Google uses your Personal Information
here: Https://Policies.Google.Com/Privacy?Hl=En.You can also opt-out of Google Analytics here:https://Tools.Google.Com/Dlpage/Gaoptout. - We share information about your use of the Site, your purchases, and your interaction withour ads on other websites with our advertising partners. We collect and share some of this
information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your
location).
For more information about how targeted advertising works, you can visit the Network AdvertisingInitiative’s (“NAI”) educational page at Http://Www.Networkadvertising.Org/Understanding-Online- Advertising/How-Does-It-Work.
You can opt out of targeted advertising by:
- FACEBOOK – Https://Www.Facebook.Com/Settings/?Tab=Ads
- GOOGLE – Https://Www.Google.Com/Settings/Ads/Anonymous
- BING – Https://Advertise.Bingads.Microsoft.Com/En-Us/Resources/Policies/Personalized-Ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: Http://Optout.Aboutads.Info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products
for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the EuropeanEconomic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms;
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Hostinger uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist
persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold
about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact
information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold
about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Cookies
the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse fromone page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our Services.
Cookies Necessary for the Functioningof theStore
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Hostinger analytics |
| _Hostinger_fs | Hostinger analytics |
| _Hostinger_s | Hostinger analytics |
| _Hostinger_sa_p | Hostinger analytics relating to marketing & referrals |
| _Hostinger_sa_t | Hostinger analytics relating to marketing & referrals |
| _Hostinger_y | Hostinger analytics |
| _y | Hostinger analytics |
The length of time that a cookie remains on your computer or mobile device depends on whether
it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no
longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural
Advertising” section above.
Do Not Track
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@reviveronline.com or by mail using the details provided below:
89 Thalahena road, Thalahena, Sri Lanka
Last updated: 9th September 2022